Retry on internet

We attempted to bring in a private satellite Internet provider in September since the computers were always crowded at the Morale, Welfare and Recreation center (MWR) and the connects were as slow as 500 bps (not 500 K but 500 bits). One company had us up and running but the speeds were horrible. When we raised the issue, they said "Didn't you know that the 1 Mbps you are paying $1260 a month for is also shared with 19 other satellite dishes?". We had them remove it and give us a refund.
We had a UK based company come today and try the same setup. We are connected but the speeds aren't what we expect. They said it should improve within a few days. We hope so since MWR is going to be shut down starting 11/11 for about a week for reconstruction. In other words, if the private provider doesn't work, we will all be offline for about a week. Here's hoping!